Focal Digital Services OU ("we," "us," or "our") is committed to protecting the privacy of our
users ("you" or "your"). This Privacy Policy explains how we collect, use, store, and protect
your personal data while ensuring we comply with applicable data protection regulations.
1. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Such as your name, email address, phone number, and
postal address.
- Usage Data: Information about how you use our website, including your IP
address, browser type, referral/exit pages, and date/time stamps.
- Cookies and Tracking Technologies: We use cookies and similar technologies
to collect information about your browsing activities in order to enhance your experience on
our site.
2. Purpose of Data Collection
We collect personal data for various purposes, including:
- To provide, operate, and maintain our website and services.
- To improve, personalise, and expand our website and services.
- To understand and analyse how you use our website and services.
- To develop new services, features, and functionality.
- To communicate with you, either directly or through one of our partners, including for
customer service, to provide you with updates and other information relating to the website,
and for marketing and promotional purposes.
- To process your transactions and send you related information, including purchase
confirmations and invoices.
- To find and prevent fraud or other illegal activities.
- To comply with legal obligations and protect our legal rights.
3. How Personal Data is Collected
We collect personal data in the following ways:
- Direct Interactions: You may provide us with your personal data by filling
out forms on our website, subscribing to our newsletters, or any form of direct
communications with us.
- Automated Technologies: As you interact with our website, we may
automatically collect usage data through cookies and similar tracking technologies. You can
manage your cookie preferences through your browser settings.
- Third-Party Sources: We may receive personal data about you from
third-party sources, such as analytics providers and marketing partners.
4. Storage Practices
The personal data we collect is stored securely in our database and protected by appropriate
technical and organisational measures. We may transfer data to third-party service providers for
the purposes of secure hosting and data storage. These third-party providers are required to
handle your personal data in accordance with this Privacy Policy and applicable data protection
laws.
5. Processing of Data
The processing of your personal data is based on our need to access the data to fulfil our
service obligations and deliver our services effectively. Access to personal data is restricted
to trusted personnel who require this information to perform their job responsibilities.
If necessary, we may share your personal data with third-party service providers to facilitate
the delivery of our services. These third parties will be subject to the same data privacy
practices as Focal Digital Services OU, ensuring that your data is treated with the utmost care
and in accordance with applicable laws.
6. Cross-Border Transfer of Data
Your personal data may be transferred to and processed in countries outside of your home country.
We ensure that any such transfers occur in compliance with applicable data protection laws and
that adequate safeguards are implemented to protect your data.
7. User Rights to Their Data
You have certain rights regarding your personal data, including:
- Right of Access: You have the right to request access to the personal data
we hold about you.
- Right to Rectification: You have the right to request correction of any
inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request deletion of your personal
data when it is no longer necessary for the purposes for which it was collected.
- Right to Restrict Processing: You have the right to request that we
restrict the processing of your personal data under certain circumstances.
- Right to Data Portability: You have the right to request the transfer of
your personal data to another organisation, or directly to you, under certain conditions.
- Right to Object: You have the right to object to the processing of your
personal data in certain situations.
- Right Not to be Subject to Automated Processing: You have the right not to
be subject to a decision based solely on automated processing, unless certain conditions are
met.
To exercise any of these rights, please contact us using the contact information provided below.
8. Full Legal Information
Focal Digital Services OU
Registered Address: Narva Road 5-78, Kesklinn District, Tallinn, Harju County, 10117,
Estonia
Phone Number: +15145589199
Email Address: contact@focaldigitalservices.com
Registration Number: 16628870
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting
the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically
for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us using the details found in
section 8 of this document.
11. Online Dispute Resolution
If you are a citizen of the European Union and wish to resolve a dispute, you can access the
Online Dispute Resolution (ODR) platform provided by the European Commission at
https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
